Demonstration only — do not enter real patient information.

Taking a small number of design partners for paid pilots this quarter. Talk to us
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Pricing

Published, because you are a small team.

Most of this category answers pricing with “request a quote.” Here is ours. Families are always free, and every plan begins with a paid pilot on your own paperwork.

Practice

For independent care managers

$199/ month

$2,388 billed yearly

  • 2 staff seats
  • Up to 40 active clients
  • 150 document reads a month
  • Unlimited family members, free
  • Caseload triage and the family portal
  • Activity reports
  • Email support
Start with a pilot
Most teams choose this

Team

For agencies and growing practices

$499/ month

$5,988 billed yearly

  • 6 staff seats
  • Up to 150 active clients
  • 600 document reads a month
  • Unlimited family members, free
  • Everything in Practice
  • Team roles, invitations and restricted documents
  • CSV and printable reports
  • Guided onboarding session
  • Priority support
Start with a pilot

Program

For navigation programmes and GUIDE participants

From $1,500/ month

sized to your programme

  • Seats and clients sized to your programme
  • Document reads sized to your intake volume
  • Everything in Team
  • Business associate agreement
  • SAML single sign-on
  • Audit-log exports
  • Implementation and a named contact
Talk to us

Where most teams start

Paid pilot

Eight weeks, one agreed measure, your own paperwork.

$1,500one-time

  • Up to 5 staff and 50 families
  • One outcome agreed up front — setup time, task closure or family response
  • Guided setup and a weekly check-in
  • The full fee is credited to your first year if you continue
Ask about a pilot

Side by side

What each plan includes.

Compare plansPracticeTeamProgram
Staff seats26Custom
Active clients40150Custom
Document reads a month150600Custom
Family membersUnlimitedUnlimitedUnlimited
Photograph-to-record intake
Human confirmation on every read
Caseload triage with reasons
Family portal
Tasks, transport and appointments
Emergency sheet
Team roles and invitations—
Restricted-document controls—
CSV and printable reports—
Guided onboardingAdd-on
Business associate agreement——
SAML single sign-on——
Audit-log exports——
SupportEmailPriorityNamed contact

Add-ons

When you outgrow a plan mid-month.

No forced upgrade. Add what you need and move plans when it makes sense.

  • Extra staff seat$49 / month
  • Extra document reads$40 per 100
  • Guided onboarding on Practice$500 one-time

Billing questions

Before you talk to anyone.

  • Anyone with an open record in a given month. Discharged and archived clients do not count, and their records stay available to you.